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Image Upload Component

NVMS.Net uses a third-party image upload component from Aurigma.  This component is a great tool that allows you drag and drop multiple images and upload them all at once.  You will need to accept any security warnings you may get when first accessing the image upload page.

You might encounter some problems when first installing the Image Uploader object.  Following are some tips that might help you figure out your problem.

Q: I can't add any images to the upload box. Why?

Remember, you have to select the service that you're uploading images for.  Once you choose a service, you will be able to upload the images.




Q [ActiveX]: ActiveX version of Image Uploader fails during installation: red cross is displayed instead of the control. Why?

The can be several reasons:

Too Strict Security Settings

Internet Explorer can be configured to prohibit installation of ActiveX controls. Typically this configuration is default on server editions of Windows (like Windows 2003). Also, in some corporate networks it can be defined with the security policy.

NoteNote

Default security settings on workstations (like Windows XP) allows installing signed ActiveX controls.

To check whether security settings are ok, follow these steps:

Open Tools -> Internet Options menu in Internet Explorer.

Switch to Security tab.

Click Custom Level button.

Make sure that:

  • The Download signed ActiveX controls radio button is Prompt or Enable.
  • The Run ActiveX controls and plug-ins radio button is Enable or Prompt.
  • The Script ActiveX controls marked safe for scription radio button is Enable or Prompt

Q [Java]: Java Version of Image Uploader fails to be installed. Why?

Several reasons can cause this problem:

Java Runtime Environment Is Not Installed

Java version of Image Uploader requires Java Runtime Environment (JRE) version 1.4 or later. If it is not installed, no Java applet will run.

Java Applets Are Disabled in Browser Settings

Most browsers allow users to disable Java applets. Make sure whether Java applets are enabled in your browser settings (varies from browser to browser).

Certain Mac Browsers Require Additional Plugins

If you experience problems with Java version installation on Mac, keep in mind, that some Mac browsers do not support JRE 1.4 by default. To have these browsers to work with JRE 1.4, it is necessary to install additional plugins:

NoteNote

The following Mac browsers already have built-in JRE 1.4 support:

  • Safari
  • Firefox version 1.5 or later
  • Camino version 1.0 or later
  • Seamonkey